Bag Care

Caring for your Lilly & Co Bag

All our Lilly & Co bags are made from high quality vegan leather and although they are easy care, they do need some love and attention. 

Here’s a quick guide to some “Dos and Don’ts to help avoid damage from misuse.

• DO treat us gently and with respect.
• DO remember that like all bags, there is a limit to what we can carry inside.
• Please DON’T overfill us as you risk damaging our zips and/or stitching or lining.
• DON’T force our zips closed if you have filled us beyond our capacity.
• DON’T hold us only by our zips to open and close, as you risk our zips misaligning or jamming.
• DON’T leave us in the direct sunlight if you’re not going to use us for a long time as we may fade.
• DON’T attach our shoulder straps to our zips as this will cause damage. DO attach our shoulder straps to our strap clips.
• If we need a spot of cleaning, DON’T use an abrasive cloth.
• DO wipe us gently with a damp cloth and dry gently with another clean dry cloth.
• DON’T drag us along rough surfaces to avoid scratching and damaging us.
• DO use your common sense.
• And please, DO remember that any damage to us from misuse, or general “wear and tear”, is not covered by Lilly & Co’s Return Policy.